Partial list of Testimonials
Contract Administration : From Start to Finish
Superb.
Got many ideas to enhance our contract management practice.
Robi is a very experienced Trainer.
Good Knowledge gained from an expert instructor.
Excellent.
The manual prepared and really useful and comprehensive.
… Join without hesitation this program as it would be very useful and beneficial to him/her to apply what he/she would gain from the program for his/her work and for everyday life.
There were a lot of examples given and samples can be used in real life. Further, Mr. Bendorf’s vast experience was informative and useful in putting things in context.
Go for it! And send as many others from your organisation!
You better join this course or you will regret it.
Its quite expensive but it worth every penny.
The best training with the best trainer I ever attended.
Highly recommended [to attend] as it’s an eye opener to things that we never knew how to tackle in real life scenario.
At the beginning I thought it is worth coming to this course but now or after attending I am damn sure it is worth every penny.
Strategic Sourcing
PPC (Purchasing & Procurement Center) does a good job and their instructors are experienced procurement professional that understand the sourcing challenges.
Great training … It is more structured and easier for me to learn what is sourcing strategy … than learning it in the line of my work.
Must – attend! … Course meet my expectations.
It is worth to attend as the knowledge would not get from elsewhere. … Very good and value add to my knowledge.
I felt that I have no experience and knowledge about strategic sourcing subject before attending but now I[already] get proper guidelines and knowledge.
The program … covers mainly all the content you need in practice (for) strategic sourcing.
… the whole program was well streched and the materials were very well presented both in the book & slides. …It is an amazing addition to your knowledge in the procurement as we are exposed to different and probably new techniques that are not used by our industry.
I like the way used [with] examples and case study. It’s a very good program and I learned a lot which can help me to improve my skills and improve our company processes.
Useful information and excellent with high knowledge instructor. … I learned a lot. I would say … you have to attend this course.
The instructor was full of knowledge and experience that was so helpful for us to deliver the material.
The presenter was perfect … don’t hesitate to join. I have new mentality which will help me in future to do my job well.
Before : I felt that we are in a right track concerning sourcing but I were wrong. After : Now I feel that there must be a changed in our organization towards sourcing – We greatly need the strategic sourcing.
Coming from logistics and transportation background, I thought … this program is not going to help me much. But I’m absolutely thrilled with the training given. I have gained much that I least expected.
Very experience and knowledgeable and always put up with realistic and actual examples.
This course is an eye opener. Most of the contents are mostly in place. This course has guide the appropriate steps towars world class procurement.
Cost Price Analysis in Purchasing
I like very much the way Robi introduced the subject. It is very clear, very easy to understand complicated concept which I can apply in my work. His sense of humour, this experience is valuable to me.
The examples given and the comprehensive handouts. Detailed explained. Very useful for future reference.
Just go and attend
Frank, real, practical procurement experiences.
Highly recommended for procurement practitioner as cost is very crucial in company operations.
… I must say ‘You shall not miss this’. It is a ‘MUST’ to attend!
Best practices based in industry business case that is practical and able to be applied
Excellent training for purchasing professional to attend to enhance commercial and negotiation skills.
Obtained and learned a lot on price analysis and supplier pricing strategy.
Just join, you will come back with full satisfaction.
It is totally worthy money and time. Easy and effective.
The best thing is that I learned to understand how to think like a ‘SUPPLIER’ and be like one during the exercises.
The examples are very clear, it really helps a lot in understanding the subject.
The instructor is very knowledgeable, full of experience and positive. The subject may sounds dry but he made it very interesting.
I felt so refreshed knowing I’d learned new tools that could be applied in my work.
This training will change the way how you should procure things and how to become smart in doing business.
A great program not to miss!Very good trainer…practical and easy to understand.
Very Practical training course that prividing more insight on carrying out an effective procurement price/cost anysis.
Getting to know more ways to understand & analyze the cost & price netter/ Able to lear more potential/possibles cost trap that set by the supplier.
Being more aware on the strategies in supplier pricing model.
Basically, the program had answer most of my doubt how normally the price was set up by the teller.
The course is of high class.
This program is fantastic as it is useful for procurement job and make you become a master in cost reduction in purchasing.
Easy Language, practical.Go for it.
Now I know how suppliers work on their costing
Very good trainer.
I was surprise to see how much knowledge gained in 2 days comparing to to courses that I had attended in procurement related.
Robi is a true guru of Purchasing.
Mini MBA for Procurement Professionals
A lot of things and knowledge can be picked from this program. Can’t wait to share it to others, (and) to recommend the program (for them to attend).
You have to attend this awesome course today. Yes …[the course] is clearly related to our practical life in our organization.
The course is really up to my expectation and the credit very much goes to the lecturer Daniel Feiman….I like mostly the interactive manner at the participant with the lecturer who is really knowledgeable at his subject. … The program is comprehensive and very useful to go back with varieties tools and it’s applications at work. … Please register & attend. The course has satisfactory met my expectation.
It’s very useful and the instructor is perfect and he has a wide knowledge and experience and he can easily catch our attention.
Worth the money paid to attend. … Very good trainer with information from different fields that one can relate to the training subject.
“Come to get the best course …and enrich your procurement knowledge and get around the world…. Yes (I found the course practical with) many case studies in decision making, negotiating, problem solving that make me learn new ways & methods to do things [differently]. …
[Before attending]I felt that maybe I know everyhing about procurement. After (attending), it appears that I did not but happy to know that. [Now] I feel solid and ready to practise procurement in the best way ever.”
Yes, I will encourage [and recommend] my colleagues to attend this course.
It is must attend training. Very good part, debates, discussions, involvement of trainees with trainer. I feel the trainer having great knowledge and he really can include the concepts into trainees.

Register ASAP – this very good course. I want to have the plan for the next course so I can register.
It’s worth and go for it. If you combine materials, trainer and selected participants, it worth every riyal paid. I thought it just another event, but I am pleased with my company investment (time & money). Mr Gozzo is the best of this program. He did everything to help us to understand.
The ideas & application side makes this event valuable and worth the travel. Topic related to my day to day work. The concern was ‘it wil be just ideas. Can’t be applied from USA. After three days, I was amazed on the practical side. Book me for next year, please.

Excellent program, value for money. [I liked best] knowledge of the trainer, material provided during the training, case study, simulation, arrangement made for me five days. Spent value time and share knowledge.A lot of confusion has been resolved. I feel inspired of the method of solving problem and the tools taught in it, will immediately implement it in my organisation.
Worth to attend it!
Excellent program. The course has enhanced my skill in financial analysis, management, process improvement and decision making. Your experience and practical approach to procurement challenges gives you an edge over others.Fantastic module. I like the practical approach used to deliver the knowledge. Daniel [trainer] is passionate.
I would absolutely recommend it [the course to others].It was very interesting course and add value to my knowledge. I like the concept and how simple it is, instructor is smart and very professional. Information was rich and important. Friendly atmosphere and exciting.

Mr Daniel Feiman went over & beyond. Delivery was excellent.It was better than what I expect.

Go ahead [and register], never hesitate. … I got more knowledge that helps me in work & personal life.
Each procurement employee should attend the training.

Well done. Great to experience & invest
I learned many new skills to be help me in the future … Go ahead [and attend]. It is worth the pill.
This is very important training to refresh your information and to develop your experience for me and for my company team.
There”s no doubt that I gained more knowledge & information, taking into consideration the intensive experience of our Trainer [Michael Gozzo].
“…join as soon as possible”
“The program was an eye opener. Lea rnt a lot of tricks which I never knew before. I can now challenge supplier with more confidence & use the learning to share with my associates. Feel more privileged to attend this course. ”
“Go ahead & Register … the way of thinking has been changed in a good way”
“Interaction with trainer [Michael] and his presentation skills in the course are highly valuable and efficient. … Various Key take away has been achieved. Content is rich …”
“Michael was very accommodating, attended to all questions, very knowledgeable, provided practical examples. He also delivered in a manner that would wake you up.”
“Daniel”s expertise includes extensive “real-world” experience coupled with a strong academic background. … His breadth of knowledge and competency in Finance is superb. We enjoyed a terrific seminar.”
“I can honestly say, since taking your class, I can understand the contents of our annual report”
Mini MBA For Supply Chain Professionals
(I liked) the real study cases.The program will improve your SC management skills. I got a lot of information which I want to share with my team… . For supply chain people, they have to attend this program to reflect the knowledge on their teamwork.
it is very useful, well organized and every thing is perfect. [After attending the Mini MBA] I feel more confident because it pointed the unseen/unnoticed weaknesses I have.
The trainer has strong knowledge in SCM. … SCM area was covered specifically and deeply.
The materials I have learned are applicable in the organization i am working in.Useful formulas given to make these idea applicable and achieveable.
Good info and it leads me to do more improve at my work.
Value for money. I can proudly say I can apply this training on daily actvities on health SCM .For my colleagues in public health sector and supply chain, i will encourage them to attend to get a better grasp on SCM related to health. I was a bit worried that I would be lost in class however, Mr Michael Gozzo helped build my confidence in understanding the aspect of Health Supply Chain Management by relating SCM to hospital settings. Excellent!
Supplier Performance Management
I came in looking for awareness b ut I’m going as changed person. Robi has motivated me to challenge my own ‘status quo’. Thank you.
In order to learn more about best procurement practices, this is the program to add on. I gained more information and knowledge on … how to identify best practices and how to measure supplier performance.
… really worth to attend the program
[Robi is} One of the best instructors we had so far. Please join, the content of the training is excellent. {Before attending] I don’t have that much of interest at first as I attended already similar [course]. However after attending this one I have learn a lot more that is more beneficial for me and the company.
[I liked the part about] Linking the practical examples to the theory. The way the instructor explain things is clear & attractive. … Join immediately you’ll gain a lot.
Well designed [course]. The instructor is very well aware and he has years of experience in his subject matter. He is really good. … or sure it is recommended to join it. There are a lot of tools that I will take back home with me.
Very beneficial content. …The instructor was very good . The way of presenting was not boring.
Highly recommended program, very interesting, useful & enjoyable! Interaction & participation was good.
Finance for Purchasing & Procurement Professionals
Its very valuable and it can be used instantly.
Very well experienced speaker. The explanation is very clear. Take on this training, you’ll be surprised.
Overall, the course is excellent.Speaker is excellent in presenting the case study and real
How trainer has able to relate and made a simple ‘complex’ model/concept understand at simple manner
I like the practical excel cost model that lead us to be more understand on how the cost model work in real life. I also like the Trainer’s presentation skills who makes the course interesting that I thought.
I would probably say that the course makes you understand more how finance could improve the performance of a company or supplier.
Daniel is an excellent trainer.
Before attending, I don’t know anything of financial statement. No confidence at all. But after that, I have confidence to liaise with my finance dept. Even can challenge them.
Global Procurement Best Practices
New stuff. Knowledge. Thought process. … I believe I can implement what I gain from this course where ever applicable. … It is highly recommended to attend. (I would tell anyone thinking to join): Fantastic & join Robi’s course. (With Robi’s) experience all around the world gives us a glimpse of what’s happening in the procurement world. Great material & information … Great course … A lot of procurement great tools.
This training is amazing and it can change your mindset how you look at your procurement position & improve yourself to be the world class. Also change the way how management look at you as procurement. [This program does] Illustrate the real example that met the requirement within my day to day procurement area. [I gained] More insights on the gap analysis which is something that I will bring back to the organization. [After attending I believe] It is time Procurement to be one of the core competency department in a company in Malaysia. This course is an eye opener. Good food, good trainer & excellent to be exact. Detailed content. Good training … Add value to our skills, knowledge & process improvement. A+++ It’s a valuable training course that you should do not only for your current practices, but also for your framework of professionalism. Perfect! It’s worth every penny for knowledgeable exchange! I wish I could attend earlier programs! Great material & information … Great course … A lot of procurement great tools. Outcome of the semiar/course was more and beyond expectation. Michael [the trainer] was very accommodating, attended to all questions, very knowledgeable provided practical examples. He also delivered in a manner that will wake you up. He shared limitless experiences. Interaction with trainer and his presentation skills inside the course highly valuable and efficient. Content is rich and highly efficiently. Before [attending] I am not so sure whether I can really get what I am looking for from the training. After [attending] Mission accomplished. Don’t hesitate, its worth every penny. Go and attend this program or training course to get the newest method in purchasing systems.
Before attending the course – I am doing what the job description & roles & responsibility as a procurement in my role. After this course, I gain a lot confidence from Robi that I can actually do more as I am. After knowing my importance in business are equally to sales in controlling our company profits.
Procurement Negotiations
I would definitely recommend this course as it is very useful in our day to day activity. [I liked best] the role play when we do actual negotiations
The program was very helpful, interactive and answered most questions about negotiation approach.
Strong, accurate, brief, practical. Perfect and intense.
(I liked best the) level of interaction with the instructor, good material and knowledge, interaction with other participant.
The trainer has a lot of knowledge and experience in procurement and can relate the real life situation. Before attending, have shallow knowledge on negotiation skills. After attending, quite a lot of knowledge received such as how to deal with supplier and also skills that can be used when confronting supplier.
… enroll to the program without a blink.[I have] Better knowledge on Negotiation Skills / Tactics etc. thanks to exercises conducted.
You will gain more from the course as it is practical.
Before attending the training, I have lack of confidence in negotiating with the suppliers and after the training, I am able to negotiate with confidence and achieve the objective of the negotiation.
Nice friendly approach. Great. An In depth exposure to negotiation. Different from what I read from books.
Really worthable, please attend this progam without fail.
very good interactive sessions
You will come out and be a successful negotiator in the pricing negotiation.
Excellent and worth while to learn and spend. Practical lessons & deliverer of negotiation need tactics and techniques.
Case studies from real lifes situations/negotiation resulted in huge impact.
[I liked best] the way of teaching by instructor. He uses the practice as much as he can to deliver the subject.
They should meet Mr.Robi Bendorf if they need to learn negotiation skills.
This was one of the best courses i’ve ever attended.
The interactive sessions that gave us the look and feel or real life negotiation.
Real examples, engaging & interactive with all participants.
Fundamentals of Procurement
You need to attend this course to have an overview about procurement and its fundamentals..
Don’t miss it! This is not a fundamental course for beginner, it is a strategic change of our PD (Personal Development)philosophy.
I will recommend [others] to join this program to achieve more knowledge about procurement. Very satisfied with the training and gaining more knowledge about procurement.
The best training ever! The trainer … make us enjoy the course. [Before attending] I thought that I have good knowledge about purchasing. Now [after attending], I understand the importance of procurement.
I thought that I would learn the fundamentals of procurement but I learned so much more. Areas of procurement that I didn’t know I could improve.
If you want to know about Purchasing & Procurement you should join this program.
Before attending the course I felt like a person looking for a way in the dark, following the noises around and going that way. After attending, I have a tubelight and a torch to show the way, I know what to do, when to do, how, why – not to follow the noises any more.
Before coming here just, I’m doing a job without thinking about costs. Now, my main objective is to find out how to reduce cost.
Supplier Risk Management
(I like that this program provides a) systematic introduction … (Before attending I have) Only fragmental knowledge of supplier risk mitigation, (but after attending I) know how to set a flow to do this (supplier risk) with suitable customizations.
This is definitely something [you] should learn as a procurement staff.
Experienced trainer with broad experience. If anyone in procurement, it is highly recommended class.
Very detailed about supplier risk … [If others consider to attend] worth to attend you will gain knowledge & information.
Good trainer, comprehensive materials (tools, structure..) I am equipped to deploy many risk management programs after the training.
You should attend this program as you will need to deal with risks in today fast changes in business environment . This definitely helps you a lot.
RFX & Tender Management Best Practices
Dedicated lecturer with lots of practical examples, nice venue!

Recommended & Excited to implement new knowledge in the daily operation. Especially those who are involve in the tendering process. Not only procurement people but also end users.

though i’ve been dealing with this for years, but now I know how to advise my users and guide them accordingly.
This program has opened my mind to be more professional in handling the vendors / contractors. The information provided by the trainer really help me to be more confident to handle more bidding process. Before I attend this program, I have a lack of knowledge regarding the tender management and lack of confidence to deal with contractors and the end users but after I attend this course, I feel more confident and I gaina lot of knowledge regarding the tender management.
I would recommend [others] to attend the training.The trainer is very knowledgeable and entertaining. I managed to gain new knowledge and idea to use in my tendering process.

You need to go to this, it will help you in your job. Plenty of insights and examples. The experience shared as well as sections on process and contracts were most useful for me. Before [attending]I had plenty of problems on my mind. Now I have ideas on how to tackle those problems
Easy to understand; practical; focus to major points. Join the event to uplift your professional [knowledge].

It is worth to attend and definitely can be applied in any company.The trainer is very knowledgeable and give very practical examples which actually can be applied in any industries. Clear explanations. Before [attending I] feel a little unsure/confident in managing the tendering process and also making decisions without clear understanding. After [attending I] Gain confidence in handling any matters related with procurement while maintaining my integrity and ethics.
Sign up now! The trainer [Rob Bendorf] has many years of experience and that he is able to share his experience along with the course content.
Better go [attend] and you will not regret.
The best procurement training ever! World class!
The course is fantastic as it is helps you affirm your understandings and update you with the lastest industrial practices
The case studies & examples were relevant to our daily work. Highly recommended [to attend]. Bring along your supervisors to join the trainining.
I have a clear [view] of what the best practices of tender management. This is a good course to attend for those buyers who like to know the best and correct practices
Before [attending], I felt its gonna be normal training but after I found it is worth it attending and now I understand the real procurement roles. Go [attend] and listen, you will feel and know the difference. [I liked best] The work experiences shared was exactly what we are finding in the job.
It is not only technical, [but] teaches ‘effective’ working. [Before attending] I was sceptical but after [attending] I am believer.
Every part of the programme is excellent
Before attending [I was]- confused and lack of experience. After attending – [I am] motivated and confident increased. Mr Robi is an experienced expert in procurement, the way he teach through the training is very easy to understand. There are few techniques or skills which learnt from him, it could be apply in our daily work. Believe the knowledge that gained from him would increase the work performance.
The trainer was the best and share his experience. Gave me more knowledge regarding tender management. Before [attending] – I feel incomplete, blur and scared. After [attending] – feel better, more knowledge regarding tender management.
Robi is a very engaging and enthusiastic trainer who kept participants interest throughout the 3 days sharing his most experience through examples case studies and best practices. [I liked best] Immediate application using tools taught. Able to discuss issues at depth. Learn best practices of what other companies or countries do.
I clearly understand now how the procurement process from buyer perspective
It has open up our minds on where we have done a lot of wasteful things and now we are going to remedy it. Before attending – I think what was done has covered everything and is right. After attending – I feel Pandora Box has showed the mistakes done.
His [Robi’s] real experiences in dealing with purchasing issues is a eye-opener.
Learned more skills in tender management. Practical solutions to some real issues. Full of good info, very beneficial to me and the company. Robi is very knowledgeable and experience on the topic presented. I have clear picture what is Tender Management all about. This course teach me and gave me room to improve myself. After attending, I can’t wait to attend another training by Mr.Robi. Great program, go and register. Its great and worth it to join. Beyond my expection & extremely satisfactory. Definitely will join again for another course. Excellent program – A must to attend.
Collected precious gems.
Category Management
Worth it to join the program … Up to date Category Management method shared by Mark. Very good coverage and practical. Step by step process to be practiced by participants make it much more easier and systematic to implement.
Go for it & no regrets when joining this program … [I liked best the] Use of real life example to make the course easier to understand. I learned a lot after attending this course & it can be applied to my company operations. I did not expect anything at first as I thought this will be ordinary training but I am wrong.
{Before joining} I am not so sure what is ‘category management’ all about. At the end of the training, i have the information for ‘category management elements’ and the processes. … [I liked best] discussions, sharing, notes & explanation by trainer. … good training and easy to understand.
Very informative. Structured framework. Very educational and informative. Useful checklist for my job as Category Manager. Wasn’t sure about the effectiveness of the course. After attending, glad that the materials and examples are very useful and relevant to my work. Time well spent.
The trainer [Mark] is very friendly and actively helps participants to understand more by giving a lot of examples. … join this course.
the best in managing Category & Supplier Performance
Don’t hesitate (to join the course). You don’t know what you’re missing. … I’ve gained a lot of new insights …I love the speaker! Mark is witty and funny. Enjoyed this course.
Contract Administration : From Start to Finish
Superb.
Got many ideas to enhance our contract management practice.
Robi is a very experienced Trainer.
Good Knowledge gained from an expert instructor.
Excellent.
The manual prepared and really useful and comprehensive.
… Join without hesitation this program as it would be very useful and beneficial to him/her to apply what he/she would gain from the program for his/her work and for everyday life.
There were a lot of examples given and samples can be used in real life. Further, Mr. Bendorf’s vast experience was informative and useful in putting things in context.
Go for it! And send as many others from your organisation!
You better join this course or you will regret it.
Its quite expensive but it worth every penny.
The best training with the best trainer I ever attended.
Highly recommended [to attend] as it’s an eye opener to things that we never knew how to tackle in real life scenario.
At the beginning I thought it is worth coming to this course but now or after attending I am damn sure it is worth every penny.
Strategic Sourcing
PPC (Purchasing & Procurement Center) does a good job and their instructors are experienced procurement professional that understand the sourcing challenges.
Great training … It is more structured and easier for me to learn what is sourcing strategy … than learning it in the line of my work.
Must – attend! … Course meet my expectations.
It is worth to attend as the knowledge would not get from elsewhere. … Very good and value add to my knowledge.
I felt that I have no experience and knowledge about strategic sourcing subject before attending but now I[already] get proper guidelines and knowledge.
The program … covers mainly all the content you need in practice (for) strategic sourcing.
… the whole program was well streched and the materials were very well presented both in the book & slides. …It is an amazing addition to your knowledge in the procurement as we are exposed to different and probably new techniques that are not used by our industry.
I like the way used [with] examples and case study. It’s a very good program and I learned a lot which can help me to improve my skills and improve our company processes.
Useful information and excellent with high knowledge instructor. … I learned a lot. I would say … you have to attend this course.
The instructor was full of knowledge and experience that was so helpful for us to deliver the material.
The presenter was perfect … don’t hesitate to join. I have new mentality which will help me in future to do my job well.
Before : I felt that we are in a right track concerning sourcing but I were wrong. After : Now I feel that there must be a changed in our organization towards sourcing – We greatly need the strategic sourcing.
Coming from logistics and transportation background, I thought … this program is not going to help me much. But I’m absolutely thrilled with the training given. I have gained much that I least expected.
Very experience and knowledgeable and always put up with realistic and actual examples.
This course is an eye opener. Most of the contents are mostly in place. This course has guide the appropriate steps towars world class procurement.
Cost Price Analysis in Purchasing
I like very much the way Robi introduced the subject. It is very clear, very easy to understand complicated concept which I can apply in my work. His sense of humour, this experience is valuable to me.
The examples given and the comprehensive handouts. Detailed explained. Very useful for future reference.
Just go and attend
Frank, real, practical procurement experiences.
Highly recommended for procurement practitioner as cost is very crucial in company operations.
… I must say ‘You shall not miss this’. It is a ‘MUST’ to attend!
Best practices based in industry business case that is practical and able to be applied
Excellent training for purchasing professional to attend to enhance commercial and negotiation skills.
Obtained and learned a lot on price analysis and supplier pricing strategy.
Just join, you will come back with full satisfaction.
It is totally worthy money and time. Easy and effective.
The best thing is that I learned to understand how to think like a ‘SUPPLIER’ and be like one during the exercises.
The examples are very clear, it really helps a lot in understanding the subject.
The instructor is very knowledgeable, full of experience and positive. The subject may sounds dry but he made it very interesting.
I felt so refreshed knowing I’d learned new tools that could be applied in my work.
This training will change the way how you should procure things and how to become smart in doing business.
A great program not to miss!Very good trainer…practical and easy to understand.
Very Practical training course that prividing more insight on carrying out an effective procurement price/cost anysis.
Getting to know more ways to understand & analyze the cost & price netter/ Able to lear more potential/possibles cost trap that set by the supplier.
Being more aware on the strategies in supplier pricing model.
Basically, the program had answer most of my doubt how normally the price was set up by the teller.
The course is of high class.
This program is fantastic as it is useful for procurement job and make you become a master in cost reduction in purchasing.
Easy Language, practical.Go for it.
Now I know how suppliers work on their costing
Very good trainer.
I was surprise to see how much knowledge gained in 2 days comparing to to courses that I had attended in procurement related.
Robi is a true guru of Purchasing.
Finance for Purchasing & Procurement Professionals
Its very valuable and it can be used instantly.
Very well experienced speaker. The explanation is very clear. Take on this training, you’ll be surprised.
Overall, the course is excellent.Speaker is excellent in presenting the case study and real
How trainer has able to relate and made a simple ‘complex’ model/concept understand at simple manner
I like the practical excel cost model that lead us to be more understand on how the cost model work in real life. I also like the Trainer’s presentation skills who makes the course interesting that I thought.
I would probably say that the course makes you understand more how finance could improve the performance of a company or supplier.
Daniel is an excellent trainer.
Before attending, I don’t know anything of financial statement. No confidence at all. But after that, I have confidence to liaise with my finance dept. Even can challenge them.
Global Procurement Best Practices
New stuff. Knowledge. Thought process. … I believe I can implement what I gain from this course where ever applicable. … It is highly recommended to attend. (I would tell anyone thinking to join): Fantastic & join Robi’s course. (With Robi’s) experience all around the world gives us a glimpse of what’s happening in the procurement world. Great material & information … Great course … A lot of procurement great tools.
This training is amazing and it can change your mindset how you look at your procurement position & improve yourself to be the world class. Also change the way how management look at you as procurement. [This program does] Illustrate the real example that met the requirement within my day to day procurement area. [I gained] More insights on the gap analysis which is something that I will bring back to the organization. [After attending I believe] It is time Procurement to be one of the core competency department in a company in Malaysia. This course is an eye opener. Good food, good trainer & excellent to be exact. Detailed content. Good training … Add value to our skills, knowledge & process improvement. A+++ It’s a valuable training course that you should do not only for your current practices, but also for your framework of professionalism. Perfect! It’s worth every penny for knowledgeable exchange! I wish I could attend earlier programs! Great material & information … Great course … A lot of procurement great tools. Outcome of the semiar/course was more and beyond expectation. Michael [the trainer] was very accommodating, attended to all questions, very knowledgeable provided practical examples. He also delivered in a manner that will wake you up. He shared limitless experiences. Interaction with trainer and his presentation skills inside the course highly valuable and efficient. Content is rich and highly efficiently. Before [attending] I am not so sure whether I can really get what I am looking for from the training. After [attending] Mission accomplished. Don’t hesitate, its worth every penny. Go and attend this program or training course to get the newest method in purchasing systems.
Before attending the course – I am doing what the job description & roles & responsibility as a procurement in my role. After this course, I gain a lot confidence from Robi that I can actually do more as I am. After knowing my importance in business are equally to sales in controlling our company profits.
Procurement Negotiations
I would definitely recommend this course as it is very useful in our day to day activity. [I liked best] the role play when we do actual negotiations
The program was very helpful, interactive and answered most questions about negotiation approach.
Strong, accurate, brief, practical. Perfect and intense.
(I liked best the) level of interaction with the instructor, good material and knowledge, interaction with other participant.
The trainer has a lot of knowledge and experience in procurement and can relate the real life situation. Before attending, have shallow knowledge on negotiation skills. After attending, quite a lot of knowledge received such as how to deal with supplier and also skills that can be used when confronting supplier.
… enroll to the program without a blink.[I have] Better knowledge on Negotiation Skills / Tactics etc. thanks to exercises conducted.
You will gain more from the course as it is practical.
Before attending the training, I have lack of confidence in negotiating with the suppliers and after the training, I am able to negotiate with confidence and achieve the objective of the negotiation.
Nice friendly approach. Great. An In depth exposure to negotiation. Different from what I read from books.
Really worthable, please attend this progam without fail.
very good interactive sessions
You will come out and be a successful negotiator in the pricing negotiation.
Excellent and worth while to learn and spend. Practical lessons & deliverer of negotiation need tactics and techniques.
Case studies from real lifes situations/negotiation resulted in huge impact.
[I liked best] the way of teaching by instructor. He uses the practice as much as he can to deliver the subject.
They should meet Mr.Robi Bendorf if they need to learn negotiation skills.
This was one of the best courses i’ve ever attended.
The interactive sessions that gave us the look and feel or real life negotiation.
Real examples, engaging & interactive with all participants.
Mini MBA for Procurement Professionals
A lot of things and knowledge can be picked from this program. Can’t wait to share it to others, (and) to recommend the program (for them to attend).
You have to attend this awesome course today. Yes …[the course] is clearly related to our practical life in our organization.
The course is really up to my expectation and the credit very much goes to the lecturer Daniel Feiman….I like mostly the interactive manner at the participant with the lecturer who is really knowledgeable at his subject. … The program is comprehensive and very useful to go back with varieties tools and it’s applications at work. … Please register & attend. The course has satisfactory met my expectation.
It’s very useful and the instructor is perfect and he has a wide knowledge and experience and he can easily catch our attention.
Worth the money paid to attend. … Very good trainer with information from different fields that one can relate to the training subject.
“Come to get the best course …and enrich your procurement knowledge and get around the world…. Yes (I found the course practical with) many case studies in decision making, negotiating, problem solving that make me learn new ways & methods to do things [differently]. …
[Before attending]I felt that maybe I know everyhing about procurement. After (attending), it appears that I did not but happy to know that. [Now] I feel solid and ready to practise procurement in the best way ever.”
Yes, I will encourage [and recommend] my colleagues to attend this course.
It is must attend training. Very good part, debates, discussions, involvement of trainees with trainer. I feel the trainer having great knowledge and he really can include the concepts into trainees.

Register ASAP – this very good course. I want to have the plan for the next course so I can register.
It’s worth and go for it. If you combine materials, trainer and selected participants, it worth every riyal paid. I thought it just another event, but I am pleased with my company investment (time & money). Mr Gozzo is the best of this program. He did everything to help us to understand.
The ideas & application side makes this event valuable and worth the travel. Topic related to my day to day work. The concern was ‘it wil be just ideas. Can’t be applied from USA. After three days, I was amazed on the practical side. Book me for next year, please.

Excellent program, value for money. [I liked best] knowledge of the trainer, material provided during the training, case study, simulation, arrangement made for me five days. Spent value time and share knowledge.A lot of confusion has been resolved. I feel inspired of the method of solving problem and the tools taught in it, will immediately implement it in my organisation.
Worth to attend it!
Excellent program. The course has enhanced my skill in financial analysis, management, process improvement and decision making. Your experience and practical approach to procurement challenges gives you an edge over others.Fantastic module. I like the practical approach used to deliver the knowledge. Daniel [trainer] is passionate.
I would absolutely recommend it [the course to others].It was very interesting course and add value to my knowledge. I like the concept and how simple it is, instructor is smart and very professional. Information was rich and important. Friendly atmosphere and exciting.

Mr Daniel Feiman went over & beyond. Delivery was excellent.It was better than what I expect.

Go ahead [and register], never hesitate. … I got more knowledge that helps me in work & personal life.
Each procurement employee should attend the training.

Well done. Great to experience & invest
I learned many new skills to be help me in the future … Go ahead [and attend]. It is worth the pill.
This is very important training to refresh your information and to develop your experience for me and for my company team.
There”s no doubt that I gained more knowledge & information, taking into consideration the intensive experience of our Trainer [Michael Gozzo].
“…join as soon as possible”
“The program was an eye opener. Lea rnt a lot of tricks which I never knew before. I can now challenge supplier with more confidence & use the learning to share with my associates. Feel more privileged to attend this course. ”
“Go ahead & Register … the way of thinking has been changed in a good way”
“Interaction with trainer [Michael] and his presentation skills in the course are highly valuable and efficient. … Various Key take away has been achieved. Content is rich …”
“Michael was very accommodating, attended to all questions, very knowledgeable, provided practical examples. He also delivered in a manner that would wake you up.”
“Daniel”s expertise includes extensive “real-world” experience coupled with a strong academic background. … His breadth of knowledge and competency in Finance is superb. We enjoyed a terrific seminar.”
“I can honestly say, since taking your class, I can understand the contents of our annual report”
Mini MBA For Supply Chain Professionals
(I liked) the real study cases.The program will improve your SC management skills. I got a lot of information which I want to share with my team… . For supply chain people, they have to attend this program to reflect the knowledge on their teamwork.
it is very useful, well organized and every thing is perfect. [After attending the Mini MBA] I feel more confident because it pointed the unseen/unnoticed weaknesses I have.
The trainer has strong knowledge in SCM. … SCM area was covered specifically and deeply.
The materials I have learned are applicable in the organization i am working in.Useful formulas given to make these idea applicable and achieveable.
Good info and it leads me to do more improve at my work.
Value for money. I can proudly say I can apply this training on daily actvities on health SCM .For my colleagues in public health sector and supply chain, i will encourage them to attend to get a better grasp on SCM related to health. I was a bit worried that I would be lost in class however, Mr Michael Gozzo helped build my confidence in understanding the aspect of Health Supply Chain Management by relating SCM to hospital settings. Excellent!
Supplier Performance Management
I came in looking for awareness b ut I’m going as changed person. Robi has motivated me to challenge my own ‘status quo’. Thank you.
In order to learn more about best procurement practices, this is the program to add on. I gained more information and knowledge on … how to identify best practices and how to measure supplier performance.
… really worth to attend the program
[Robi is} One of the best instructors we had so far. Please join, the content of the training is excellent. {Before attending] I don’t have that much of interest at first as I attended already similar [course]. However after attending this one I have learn a lot more that is more beneficial for me and the company.
[I liked the part about] Linking the practical examples to the theory. The way the instructor explain things is clear & attractive. … Join immediately you’ll gain a lot.
Well designed [course]. The instructor is very well aware and he has years of experience in his subject matter. He is really good. … or sure it is recommended to join it. There are a lot of tools that I will take back home with me.
Very beneficial content. …The instructor was very good . The way of presenting was not boring.
Highly recommended program, very interesting, useful & enjoyable! Interaction & participation was good.
Fundamentals of Procurement
You need to attend this course to have an overview about procurement and its fundamentals..
Don’t miss it! This is not a fundamental course for beginner, it is a strategic change of our PD (Personal Development)philosophy.
I will recommend [others] to join this program to achieve more knowledge about procurement. Very satisfied with the training and gaining more knowledge about procurement.
The best training ever! The trainer … make us enjoy the course. [Before attending] I thought that I have good knowledge about purchasing. Now [after attending], I understand the importance of procurement.
I thought that I would learn the fundamentals of procurement but I learned so much more. Areas of procurement that I didn’t know I could improve.
If you want to know about Purchasing & Procurement you should join this program.
Before attending the course I felt like a person looking for a way in the dark, following the noises around and going that way. After attending, I have a tubelight and a torch to show the way, I know what to do, when to do, how, why – not to follow the noises any more.
Before coming here just, I’m doing a job without thinking about costs. Now, my main objective is to find out how to reduce cost.
Supplier Risk Management
(I like that this program provides a) systematic introduction … (Before attending I have) Only fragmental knowledge of supplier risk mitigation, (but after attending I) know how to set a flow to do this (supplier risk) with suitable customizations.
This is definitely something [you] should learn as a procurement staff.
Experienced trainer with broad experience. If anyone in procurement, it is highly recommended class.
Very detailed about supplier risk … [If others consider to attend] worth to attend you will gain knowledge & information.
Good trainer, comprehensive materials (tools, structure..) I am equipped to deploy many risk management programs after the training.
You should attend this program as you will need to deal with risks in today fast changes in business environment . This definitely helps you a lot.
RFX & Tender Management Best Practices
Dedicated lecturer with lots of practical examples, nice venue!

Recommended & Excited to implement new knowledge in the daily operation. Especially those who are involve in the tendering process. Not only procurement people but also end users.

though i’ve been dealing with this for years, but now I know how to advise my users and guide them accordingly.
This program has opened my mind to be more professional in handling the vendors / contractors. The information provided by the trainer really help me to be more confident to handle more bidding process. Before I attend this program, I have a lack of knowledge regarding the tender management and lack of confidence to deal with contractors and the end users but after I attend this course, I feel more confident and I gaina lot of knowledge regarding the tender management.
I would recommend [others] to attend the training.The trainer is very knowledgeable and entertaining. I managed to gain new knowledge and idea to use in my tendering process.

You need to go to this, it will help you in your job. Plenty of insights and examples. The experience shared as well as sections on process and contracts were most useful for me. Before [attending]I had plenty of problems on my mind. Now I have ideas on how to tackle those problems
Easy to understand; practical; focus to major points. Join the event to uplift your professional [knowledge].

It is worth to attend and definitely can be applied in any company.The trainer is very knowledgeable and give very practical examples which actually can be applied in any industries. Clear explanations. Before [attending I] feel a little unsure/confident in managing the tendering process and also making decisions without clear understanding. After [attending I] Gain confidence in handling any matters related with procurement while maintaining my integrity and ethics.
Sign up now! The trainer [Rob Bendorf] has many years of experience and that he is able to share his experience along with the course content.
Better go [attend] and you will not regret.
The best procurement training ever! World class!
The course is fantastic as it is helps you affirm your understandings and update you with the lastest industrial practices
The case studies & examples were relevant to our daily work. Highly recommended [to attend]. Bring along your supervisors to join the trainining.
I have a clear [view] of what the best practices of tender management. This is a good course to attend for those buyers who like to know the best and correct practices
Before [attending], I felt its gonna be normal training but after I found it is worth it attending and now I understand the real procurement roles. Go [attend] and listen, you will feel and know the difference. [I liked best] The work experiences shared was exactly what we are finding in the job.
It is not only technical, [but] teaches ‘effective’ working. [Before attending] I was sceptical but after [attending] I am believer.
Every part of the programme is excellent
Before attending [I was]- confused and lack of experience. After attending – [I am] motivated and confident increased. Mr Robi is an experienced expert in procurement, the way he teach through the training is very easy to understand. There are few techniques or skills which learnt from him, it could be apply in our daily work. Believe the knowledge that gained from him would increase the work performance.
The trainer was the best and share his experience. Gave me more knowledge regarding tender management. Before [attending] – I feel incomplete, blur and scared. After [attending] – feel better, more knowledge regarding tender management.
Robi is a very engaging and enthusiastic trainer who kept participants interest throughout the 3 days sharing his most experience through examples case studies and best practices. [I liked best] Immediate application using tools taught. Able to discuss issues at depth. Learn best practices of what other companies or countries do.
I clearly understand now how the procurement process from buyer perspective
It has open up our minds on where we have done a lot of wasteful things and now we are going to remedy it. Before attending – I think what was done has covered everything and is right. After attending – I feel Pandora Box has showed the mistakes done.
His [Robi’s] real experiences in dealing with purchasing issues is a eye-opener.
Learned more skills in tender management. Practical solutions to some real issues. Full of good info, very beneficial to me and the company. Robi is very knowledgeable and experience on the topic presented. I have clear picture what is Tender Management all about. This course teach me and gave me room to improve myself. After attending, I can’t wait to attend another training by Mr.Robi. Great program, go and register. Its great and worth it to join. Beyond my expection & extremely satisfactory. Definitely will join again for another course. Excellent program – A must to attend.
Collected precious gems.
Category Management
Worth it to join the program … Up to date Category Management method shared by Mark. Very good coverage and practical. Step by step process to be practiced by participants make it much more easier and systematic to implement.
Go for it & no regrets when joining this program … [I liked best the] Use of real life example to make the course easier to understand. I learned a lot after attending this course & it can be applied to my company operations. I did not expect anything at first as I thought this will be ordinary training but I am wrong.
{Before joining} I am not so sure what is ‘category management’ all about. At the end of the training, i have the information for ‘category management elements’ and the processes. … [I liked best] discussions, sharing, notes & explanation by trainer. … good training and easy to understand.
Very informative. Structured framework. Very educational and informative. Useful checklist for my job as Category Manager. Wasn’t sure about the effectiveness of the course. After attending, glad that the materials and examples are very useful and relevant to my work. Time well spent.
The trainer [Mark] is very friendly and actively helps participants to understand more by giving a lot of examples. … join this course.
the best in managing Category & Supplier Performance
Don’t hesitate (to join the course). You don’t know what you’re missing. … I’ve gained a lot of new insights …I love the speaker! Mark is witty and funny. Enjoyed this course.
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